The Dell OptiPlex Micro Tower with Intel Core i5-13500T offers a powerful and compact computing solution ideal for both office and home environments. Equipped with the latest 13th Gen Intel Core i5 processor, this micro tower delivers exceptional performance and efficiency for multitasking, productivity, and everyday computing needs. Its sleek, space-saving design ensures it fits seamlessly into any workspace, while robust build quality ensures reliability and longevity. Perfect for users seeking a balance of performance and footprint, the Dell OptiPlex Micro Tower stands out with its impressive processing power and versatile functionality.

General Specification:

Processor : Intel Core i5
Storage: 512 GB
Memory: 8 GB
Operating System: Windows 11 Pro

Dell Optiplex Micro Tower PC

J$132,440.53

Quantity

1. Return Window
You have 7 days from the date of delivery to request a return for most products. Please ensure that items are returned within this period to be eligible for a refund or exchange.

2. Eligibility
To be eligible for a return, products must be:
- In their original, unused condition with all packaging, accessories, and documentation intact.
- Free from physical damage or signs of wear.

Certain items, such as opened software, downloadable content, and customized products, are non-returnable unless defective.

3. How to Initiate a Return
To initiate a return, please follow these steps:
1. Contact our customer service team at 876-997-7249 (call/whatsapp) or email webnexusolutions@gmail.com to obtain a Return Merchandise Authorization (RMA) number.
2. Pack the item securely in its original packaging.
3. Clearly write the RMA number on the return package.
4. Ship the item to the address provided by our customer service team.

4. Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part (e.g., wrong item or defective product). In such cases, we will cover the return shipping costs. Thia will be processed via refund based on proof of shipping cost and standard rates.

5. Refunds and Exchanges
-Refunds: Once we receive and inspect the returned item, a refund will be processed to the original payment method. Please allow 5-7 business days for the refund to appear on your account.
- Exchanges: If you prefer an exchange, please contact our customer service team to arrange for a replacement item. Availability of exchanges is subject to stock.

6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at webnexusolutions@gmail.com or call/whatsapp 876-997-7249. We will arrange for a replacement or a full refund, including any return shipping costs.

7. Non-Returnable Items
The following items are non-returnable:
- Opened software, digital downloads, and downloadable content
- Personalized or customized products
- Clearance or final sale items

8. Contact Us
For any questions or concerns regarding our return policy, please contact our customer service team . We are here to assist you and ensure your satisfaction.

Thank you for shopping with us!
1. Shipping Locations
We currently ship to all locations within Jamaica. International shipping is not available at this time. Please ensure that your shipping address is accurate and complete to avoid any delays.

2. Processing Time
Orders are typically processed within 1-2 business days. During peak times or promotional periods, processing may take longer. You will receive a confirmation email with tracking information once your order has shipped.

3. Shipping Methods and Costs
We offer various shipping options, including standard and expedited services. Shipping costs are calculated based on the shipping method selected and the destination address. Shipping rates and delivery times are as follows:

- **Standard Shipping:** [e.g., 5-7 business days] – [Cost]
- **Expedited Shipping:** [e.g., 2-3 business days] – [Cost]
- **Overnight Shipping:** [e.g., 1 business day] – [Cost]

4. Delivery Times
Estimated delivery times are provided at checkout. Please note that delivery times are estimates and may vary based on factors such as weather conditions, holidays, and carrier delays.

5. Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can use this information to track the status of your delivery online.

6. Shipping Restrictions
Certain products may have shipping restrictions due to size, weight, or hazardous materials. If your order includes such items, we will contact you with alternative shipping options or to discuss potential delivery limitations.

7. Delivery Issues
If you experience any issues with your delivery, such as missing or damaged items, please contact our customer service team at email address - webnexusolutions@gmail.com or call 876-9977249 within 7 days of receiving your order. We will assist you in resolving the issue as quickly as possible.

8. Incorrect or Incomplete Addresses
Please double-check your shipping address before placing your order. We are not responsible for delays or non-delivery resulting from incorrect or incomplete addresses provided by the customer. If an address correction is needed, please contact us immediately.

9. Signature Requirements
For high-value items, a signature may be required upon delivery. If no one is available to sign for the package, it may be held at a local delivery facility for pickup.

10. Contact Us
For any questions or concerns regarding shipping, please contact our customer service team at webnexusolutions@gmail.com or 876-997-7249. We are here to assist you and ensure a smooth shopping experience.

Thank you for shopping with us!
1. Overview
Some products may qualify for IBS to ensure a smooth and seamless experience for our customers, we offer an initial basic setup service for computers and electronic items before shipping. This service includes standard configuration and testing to ensure that your device is ready to use upon arrival.

You must send an email to webnexusolutions@gmail.com requesting the IBS service after purchasing the product.

2. Scope of Basic Setup
Our initial basic setup includes the following:
- Hardware Inspection: Verification of physical components and assembly to ensure everything is in working order.
- Software Installation: Pre-installation of essential operating system updates and drivers to ensure optimal performance.
- Basic Configuration: Setting up initial user accounts and basic preferences where applicable.
- Testing: Running preliminary tests to confirm that the device is functioning correctly.

3. Exclusions
The initial basic setup does not include:
- Personalization: Customization beyond standard settings, such as advanced configuration or software installations not included in the original purchase.
- Data Migration: Transfer of personal data, files, or applications from an old device.
- Network Setup: Configuration of advanced network settings or integration with specific networks.

4. Limitations
While we strive to provide a comprehensive initial setup, some complex configurations or specialized software requirements may not be addressed during this process. Customers are encouraged to perform additional configurations or seek professional assistance if needed.

5. Customer Responsibility
It is the customer’s responsibility to:
- Verify Specifications: Ensure that the device specifications and configurations meet your needs before completing your purchase.
- Provide Accurate Information: Supply accurate information regarding user preferences and configurations if applicable.

6. Contact Us for Support
If you have any specific requests or require additional assistance beyond the basic setup, please contact our customer service team at webnexusolutions@gmail.com or call/Whatsapp 876-997-7249 before shipping. We are here to assist you with any additional needs or questions you may have.

7. Return and Warranty
Our standard return and warranty policies apply to all products, including those that have undergone initial basic setup. Please refer to our Return and Refund Policy and Warranty Policy for further details.

Thank you for choosing us! We are committed to providing you with a positive and efficient setup experience.
1. Warranty Coverage
All computers and electronic items purchased through our eCommerce store come with a manufacturer’s warranty. The warranty covers defects in materials and workmanship under normal use conditions. Warranty coverage details vary by product and manufacturer.

2. Warranty Duration
The standard warranty period for products is as follows:
- Computers and Laptops: Typically 1 year from the date of purchase, depending on the manufacturer.
- Electronic Items: Generally 1 year from the date of purchase.

Please refer to the product’s specific warranty information provided at the time of purchase for exact details.

3. Warranty Claims
To make a warranty claim:
1. Contact Us: Reach out to our customer service team at webnexusolutions@gmail.com or call/whatsapp 876-997-7249 to initiate the warranty process.
2. Provide Proof of Purchase: Submit a copy of your original receipt or order confirmation.
3. Return Authorization: Obtain a Return Merchandise Authorization (RMA) number and shipping instructions if a return is necessary.

4. Warranty Service
Warranty service may include:
- Repair: Fixing defects or issues covered under the warranty.
- Replacement: Providing a replacement product if repair is not feasible.
- Refund: Issuing a refund if the product cannot be repaired or replaced.

Service under warranty does not cover:
- Accidental Damage: Damage resulting from accidents, misuse, or abuse.
- Normal Wear and Tear: Wear resulting from regular use.
- Unauthorized Modifications: Issues arising from unauthorized modifications or repairs.

5. Shipping Costs
For warranty claims, the cost of shipping the product to our service center or the manufacturer is generally the responsibility of the customer, unless specified otherwise. We will cover return shipping costs for repaired or replaced items.

6. Extended Warranties
Extended warranty options may be available for purchase. If an extended warranty is purchased, the terms and conditions of that warranty will be provided separately.

7. Exclusions
The following items are typically excluded from warranty coverage:
- Consumables: Items such as batteries, printer toners or accessories subject to wear and tear.
- Software Issues: Problems related to software or operating systems are not covered unless they directly result from a defect in the hardware.

8. Warranty Transferability
Warranty coverage is typically limited to the original purchaser and may not be transferable. Check with the manufacturer for details on transferring warranty coverage if necessary.

9. Contact Information
For any questions regarding warranty coverage or to initiate a warranty claim, please contact our customer service team at webnexusolutions or call/whatsapp 876-997-7249.

We are committed to providing you with the support you need and ensuring that your experience with our products is positive.

Thank you for shopping with us!

Dell Optiplex Micro Tower PC

RETURN AND REFUND POLICY

SHIPPING POLICY

INITIAL BASIC SETUP (IBS)

WARRANTY POLICY

'Believe You Can and You Will'